HOW TO ORDER


STEP 1: Choose Medal Style

Select one of our 6 medal styles that matches your requirements.
 



 



STEP 2: Design Your Medal

Now that you know the style of medal you would like, you need a design!
Please send a PDF, JPEG or EPS file illustrating your design. The design should clearly show different layers of the design, cut-out sections and enamelling (if applicable)


 


STEP 3: Send Your Order

Email us your artwork or send it via post with the following information:

Medal style
Medal size (diameter and thickness)
Quantity required
Medal finish (can be mixed for no additional cost)
Ribbon colour(s)
Optional extras (if required)
Event date
Required-by date (please take into account our minimum lead-times)
Contact details
Delivery address
Invoicing address 
 


 



STEP 4: Proof Artwork

Once we have received your order we will send you a pre-production proof of your design. Once this has been approved and ‘signed off’ by you, we will commence production of your personalised medals.
 


 



STEP 5: Production

The first step of production involves producing a die for each designed side of your medal (even if it is the same design on front and back). Any design with cutout sections will require 2 dies (for front and back). If you make a repeat order of exactly the same medal design you will not be charged for a new die - we keep old dies for possible future use.

After we have produced the dies for your medal we commence with mass production.

 

Medal Top Ups

Once the ribbons are sewn onto the medals, a final quality inspection is undertaken. If you require a last-minute top-up to your medal quantity we can do this within a lead time of 2 weeks.
 



STEP 6: Delivery

The final step of the process is delivery to your address. From ‘signing off’ artwork to delivery the order process takes 12 weeks. We are able to deliver within 6 weeks for an additional cost per medal. Please enquire if you have a short lead time.
 


 



STEP 7: The Final Medal